Support
How can we help?
Use this page for help with the Mystic Mist menu app. For anything else, our team is happy to hear from you by email or phone.
- Email:[email protected]
- Phone:+971 55 936 7131
- Menu:menu.mysticmist.com
- Privacy policy
Questions
Frequently asked questions
What can I do in the Mystic Mist app?
You can browse the food and drink menu with photos and prices, see the Hits selection, save favourites, filter by allergens, switch between Turkish, English and Arabic, and send us feedback.
Do I need an account?
No. The app opens straight to the menu, and no sign in or registration is needed.
How do I change the language?
Tap the language button at the top of the home screen, then choose Turkish, English or Arabic.
How do I see allergen information?
Open a food category and tap Allergens, then select the allergens you want to filter. Please also tell our team about any allergy before you order.
How do I send feedback?
Tap Feedback on the home screen, enter your name, rate your experience and tap Submit. If it cannot be sent, your answers stay on the screen so you can try again.
What personal data does the app use?
The app only receives your name and comments if you choose to send feedback, and we use them to review and respond to it. Favourites are stored on your device.